Restaurant Furniture Parts & Accessories

Restaurant Furniture Parts & Accessories FAQs

Important Note Before Ordering Parts

Before selecting glides, end caps, or veneer chair backs, we strongly recommend contacting our sales team. Providing measurements, part numbers, or details about existing components allows us to confirm compatibility and help you choose the correct parts. This step reduces errors, prevents ordering the wrong size, and ensures long-term durability for your chairs and tables.

How do I measure chair/table legs to pick the right end cap or glide?

Measure the internal opening of the leg where the cap or glide inserts. For round legs, take the inside diameter across the opening. For square or rectangular legs, measure the interior width and depth. If an old glide is available, remove it and measure it directly. Use a tape measure or caliper for accuracy. Commercial restaurant chairs and tables are built to standardized sizes, so selecting the correct dimension prevents looseness, slipping, or premature wear. Contact our team with your measurements to confirm the correct fit before ordering.

What’s the difference between round, square, rectangular, and oval end caps?

End caps are shaped to match the furniture leg profile:

• Round: Cylindrical metal legs
  
  

• Square/Rectangular: Flat-sided tubular legs
  
  

• Oval: Elongated, curved openings that aren’t fully round
  
  

Using the correct shape ensures the cap sits flush, improves durability, and protects flooring. Incorrect shapes can cause poor fit or instability.

How do I stop wobbling or rocking after installing glides?

Wobbling is often caused by uneven floors, improperly seated inserts, or incorrect sizing. Ensure each glide is fully inserted and sits flush with the leg bottom. Check the floor surface for uneven areas. Adjustable glides may help with leveling if needed. Correctly sized glides that fit snugly reduce movement and improve stability in high-traffic areas.

Which glide material should I choose for my flooring?

Glide material should match your flooring type and traffic:

• Hard plastic: Carpeted or low-friction surfaces
  
  

• Softer materials: Tile, hardwood, or laminate floors (reduces scratching and noise)

Do veneer chair backs fit any chair, or only specific models?

Veneer chair backs are made for specific compatible chair frames and are not universal. Mounting hole spacing, curvature, and dimensions must match the intended model. Using an incompatible back can cause misalignment or structural issues. Always confirm measurements and model compatibility with our sales team before ordering.

What finish differences matter (Walnut vs. Dark Mahogany vs. Natural)?

Finish affects color and appearance:

• Walnut/Dark Mahogany: Richer, deeper tones
  
  

• Natural: Highlights lighter wood grain
  
  

Selecting a finish that closely matches your existing chairs maintains a cohesive look. Lighting and screens may slightly affect online color perception, so reviewing finish names carefully is recommended.

How are end caps/glides installed? Do I need tools?

Most insert-style caps or glides are pressed directly into the hollow leg opening. Firm hand pressure is usually sufficient; a rubber mallet can help if the fit is tight. Remove worn caps before installation. Proper alignment ensures the cap sits flush and provides stable floor contact.

How many glides and end caps should I order for a table base or chair set?

• Chairs: Typically four glides or end caps per chair
  
  

• Tables: One glide per floor contact point (depending on design)

Count all legs requiring replacement, and consider ordering a few extras for future maintenance. Commercial environments experience consistent wear, so having spare parts reduces downtime.

Do you offer bulk pricing for restaurants, hotels, or multi-location orders?

Bulk orders may qualify for special pricing depending on quantity, inventory, and lead time. Contact our team directly for current stock information and shipping options. Bulk purchases help streamline maintenance planning across multiple locations.

How fast do parts ship, and can I track my order?

Order processing begins after inventory confirmation and shipping calculation. Smaller items ship via parcel service, larger items by freight. Tracking info is provided once your order is dispatched. Delivery times vary by location and carrier.

What if I ordered the wrong size glide or end cap? Can I exchange my order?

Returns and exchanges follow store policy. Items must be unused and in original packaging. Authorization is required before returning. Shipping costs are non-refundable, and restocking fees may apply. Carefully reviewing measurements before ordering reduces errors. If an incorrect part is ordered, contact our team to initiate the return process.

Are these parts suitable for outdoor or patio use?

Some components are suitable for outdoor use if made from materials rated for exterior conditions. Exposure to moisture, sunlight, and temperature changes affects different materials differently. Always review product descriptions before outdoor installation.

How do I maintain glides to protect my floors?

Regularly inspect glides for wear, cracking, or loosening. Replace damaged caps promptly to prevent metal or wood from contacting the floor. Keep glides clean and free of debris to maintain smooth movement. Regular checks help detect wear early and protect flooring.

Can you help identify a part if I’m not sure what I have?

If unsure, gather measurements of the leg opening or existing component, and compare them to product specifications. Include furniture type, leg shape, and dimensions when contacting our team. Our sales specialists can verify compatibility and suggest the correct replacement part.